Privacy Policy

Effective Date: 5 August 2025

1. Introduction

Welcome to Elva Weddings. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. This policy applies to all data collected through our website and services.

2. Information We Collect

We collect information that you voluntarily provide and some that is automatically gathered through your use of our platform.

Information you provide directly:

• Vendor accounts: Business name, contact details, description, images, service areas, and pricing details.
• Customer accounts: Name, email address, preferences, favorites, and messages to vendors.
• Payment information: If you purchase services or premium listings, payment details are securely handled by third-party processors (e.g., Stripe or PayPal). We do not store full credit card numbers.
• Messages and submissions: Any content you send through contact forms, chat, or support.

Automatically collected information:

• Device and browser type
• IP address
• Referral URLs
• Pages viewed and time spent
• Cookies and similar technologies

3. How We Use Your Information

We use your information for the following purposes:

• To provide and improve our services
• To personalize user experiences
• To process transactions and listings
• To communicate with you, including updates and promotions
• To maintain website security and integrity
• To comply with legal requirements

4. How We Share Your Information

We do not sell your data. We may share information with:

• Vendors: Customer requests or inquiries may be forwarded to appropriate vendors.
• Service providers: Such as analytics tools (e.g., Google Analytics), payment processors, and hosting services.
• Legal authorities: When required by law, or to protect rights, safety, and enforce our terms.

Third-party vendors are required to comply with strict privacy and security obligations.

5. Cookies and Tracking

We use cookies and similar technologies to analyze traffic, remember preferences, and improve user experience. You may disable cookies via your browser settings, though this may limit functionality.

Analytics providers like Google Analytics may collect anonymized usage data. To opt-out of Google Analytics tracking, visit tools.google.com/dlpage/gaoptout.

6. User-Generated Content

Vendors may upload photos, descriptions, and other materials. Customers may post messages or inquiries. We are not responsible for content uploaded by third parties but take reports seriously and reserve the right to remove inappropriate content or suspend accounts.

7. Data Security

We use commercially reasonable safeguards to protect your data. These include encryption, limited access, and regular system monitoring. While no platform is 100% secure, we strive to ensure your data is protected.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing or request portability

To exercise these rights, contact us at elvaweddings@gmail.com.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors. If you believe a child has provided us with personal data, please contact us immediately.

10. Third-Party Links

Our platform may contain links to external sites or vendor pages. We are not responsible for the privacy practices of those sites. Please review their policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of our services constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this policy or your data, contact: